great facilities but minor cleanliness issues

The all-inclusive experience exceeded my expectations, particularly the extensive variety of food options available. The clean and well-maintained private beach provided a perfect escape, offering a relaxing atmosphere for sunbathing. The staff's attentiveness truly stood out, making me feel valued during my entire stay. Each morning, I enjoyed the lovely garden view from my balcony, which added a refreshing touch to my experience.

when kindness meets quality, perfect family escape in alanya thanks to wonderful staff and tasty drinks

The exceptional service from Baris and Mehmet at the bar truly elevated our experience. The hotel's atmosphere was inviting, with delightful evening entertainment and a delicious variety of food.

great location near the beach but the staff need better training in hospitality.

Great pools and excellent entertainment, but room amenities could use an update.

wonderful staff made us feel special at every turn while enjoying exotic bubble tea

The staff at Serenity Queen Hotel provided excellent and friendly service that truly elevated our experience. The included Starbucks coffee added a delightful touch to our stay.

The beach is quite nice, even if it’s got a bit of pebbles. Food is fabulous, and those fancy drinks by the pool made me feel like royalty. Great activities to keep boredom at bay too!

The staff might want to consider a 'How to Clean 101' course. My towels were more like suggestions than actual changes!

The highlight was the all-inclusive drinks with quality brands! 🍹 The pools and entertainment were ace too. Just wish the room was tidier when we checked in.

The beach was a great spot. small stones near the water didn’t bother much. Excellent food at the main restaurant felt special every dinner. Six bars, attentive staff, and nice cocktails capped off an enjoyable stay.

Everything was spot-on.

Had a blast staying with friends! The hotel had a baby club and kid's chairs for little ones. We loved the private beach and enjoyed all the fun evening activities. The staff was great especially in the restaurant where they took care of us. We also visited local markets for some shopping.

outstanding evening entertainment with unforgettable activities

gorgeous beach, excellent food

limited drink availability

Staying in the Deluxe Double Room with Balcony was pretty nice. The room was spacious and the bed? Super comfortable! The balcony view was a nice touch, especially for morning coffee. The decor felt a bit dated, though, which took away from the luxury vibe. A couple small things in the room could have been fresher too, but it wasn't terrible. It was fine for a relaxing week!

I was impressed by the elegant tiling and aesthetic decor throughout the Serenity Queen Hotel, which created an inviting atmosphere. The hotel's strategic beach proximity allowed for easy access, making it convenient for seniors like myself to enjoy the serene surroundings.

Improve communication for better service responsiveness.